Our Bid / Procurement Process
We welcome your business. We look forward to a relationship with you over the coming years to our mutual benefit.

 

Please follow these simple instructions to receive a bid from us for your project:

 

1. Submit one copy of your bid request, including detailed requirements, via email to sales@biocompsystems.com or to our local partner. PLEASE DO NOT FAX. Courier is acceptable, but electronic copy should be submitted including an email address that we will use to contact you.
   
   
2. We will review your requirements and your requested terms and send you an email, normally within 5 working days, often within hours.
   
   
3. If we feel we have a solution to meet your needs we will prepare a *draft* proposal and return it to you via email normally within a week. This forms a basis to work out the details between us and arrive at a final proposal. If your bid needs to be expedited, please contact sales@biocompsystems.com for special arrangements.
   
   
4. Later, when you are procuring the solution, please assure that your procurement documents such as Purchase Orders or contracts conform to the terms of our final mutually agreed proposal, else the P.O. or contract will not be accepted and will be returned.

 

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Reasons That Will Cause a "Decline to Bid" Response

We will immediately decline to bid if your RFP contains any of the following terms. They are surprisingly common... and 100% are rejected immediately:

 

1. Payment Terms Exceeding 30 Days
   "Pre-Paid" is our normal terms for nearly 12,000 customers. "Invoice Due on Receipt" after delivery may be allowed with established customers. Terms with receipt of payment beyond 30 days of receipt of invoice will be rejected in all cases.
   
   
2. Requiring Any Fees from Us
   Since you are buying valued products and services from us, we do not pay you to do business in this relationship. Besides, it doesn't look good for a vendor to pay a customer to get the business.
   
   
3. Requiring a Bank Guarantee From Us
   We may require one of you, however, depending on the terms of your payment.
   
   
4. Requiring Our Financial Statements
   Quite the opposite, we may require them from you, also depending on the terms of your payment.
   
   
5. "Pay for Performance" Or "Performance Guarantee" Terms
   If you need performance assurance, we suggest you fund a pilot project first.
   
   
6. Off-Topic, Non-Applicable or Excessive Terms.
   Some bid requests come with 100's of pages of terms unrelated to the project. Excessive terms lead to unnecessary review, higher legal expenses, misunderstandings and risk to both parties. Any bid packages containing terms not appropriate to the project at hand, or in large quantities or undue complexity, will be rejected without review.
   
   
7. Terms that Automatically Assign Intellectual Property To You
   We are smart, inventive, innovative people and rarely do we perform "work for hire" contracting. If we come up with an idea on how to solve your problem, that idea is ours and you receive the benefits of its application.
   
   
8. Terms that Penalize Us for Late Delivery, but Not You for Late Payment
   You need the solution to obtain the benefits. We need your payment to pay our staff in support of their families. We both need to deliver our end of the bargain as planned and on time.

 

Please assure your tenders, contracts and purchase agreements are bi-lateral, with terms equally applying to both parties.